East & Partners is Australia's leading banking research and advisory firm providing the financial services industry with independent, market wide research, analysis and customer insight on the institutional corporate and business banking markets.
A twice-a-year analysis of treasury, financial markets, debt, corporate finance & advisory and working capital product engagement by A$20-340 million turnover corporates in Australia. Identical sample approach as adopted with the Corporate Transaction Banking program.
East & Partners' Business Banking Customer Satisfaction Monitor is a monthly research program providing comprehensive analysis on how successfully banks are servicing business banking customers across Australia.
December edition now available
East & Partners' Business Banking Sentiment is a monthly monitor of customer sentiment towards banks focussing on the key measures of satisfaction, empathy, loyalty, and advocacy.
January 2010 edition now available
