East & Partners
East & Partners is Australia's leading banking research and advisory firm providing the financial services industry with independent, market wide research, analysis and customer insight on the institutional corporate and business banking markets.

What's New
Australian Equipment Finance Markets

This biennial review combines a survey of 1,250 business customers across core customer segments with an exploration of the supply side of the market. The supply side exploration encompasses findings from interviews with major lenders, finance companies and third party originators.

Essential reading for all market participants, the review provides a range of relevant analytics and insights, and incorporates a direct comparison of metrics and performance measures with the inaugural review from October 2006. Delivering a clear picture of the market, the review presents the current competitive positioning of individual providers and vividly illustrates the progress they have made over the course of the past two years.

For more information please contact Alan Blake at alan.b@east.com.au

Click here for Business Customer Satisfaction Monitor
East & Partners' Business Banking Customer Satisfaction Monitor is a monthly research program providing comprehensive analysis on how successfully banks are servicing business banking customers across Australia.
October edition now available

Click here for Business Banking Sentiment Index
East & Partners' Business Banking Sentiment is a monthly monitor of customer sentiment towards banks focussing on the key measures of satisfaction, empathy, loyalty, and advocacy.
October edition now available

Research Reports
Australia
  • Institutional Banking
  • Institutional Transaction Banking
  • Corporate Banking
  • Corporate Transaction Banking
  • SME Banking Markets
  • Trade Finance Markets
  • Merchant Acquiring & Cards Markets
  • Business Banking Sentiment Index
  • Asia
  • Institutional Transaction Banking

  • Private Business Barometer
    The fourth issue of East & Partners' research on behalf of PricewaterhouseCoopers into the health and wealth of Australian businesses turning over between A$10 and 100 million has now been released.

    To download a PDF version of the Private Business Barometer, click here >>
    Banking News
    20 November 2008
    Banks falter in key areas
    20 November 2008
    Citi to cut 52,000 more jobs
    19 November 2008
    Promoters Rare in Business Banking
    19 November 2008
    Macquarie profit drops, costs to follow
    18 November 2008
    NAB UK gains alliance, loses jobs
    18 November 2008
    SGB CEO Resigns
    17 November 2008
    SGB shareholders approve merger
    17 November 2008
    New credit card to fight fraud
    14 November 2008
    New ANZ board to go with new chair
    14 November 2008
    New chairman for ANZ
    12 November 2008
    Staggering loss for Fannie Mae
    12 November 2008
    CBA becomes WBC provider
    11 November 2008
    Merged bank to retain wealth brands
    10 November 2008
    NAB places shares for balance
    10 November 2008
    CBA confirms job cuts
    10 November 2008
    Banks count costs of ABC
    10 November 2008
    Rate cut mostly passed on
    10 November 2008
    Big businesses less happy with debt offering
    5 November 2008
    RBA slashes rates once again
    5 November 2008
    Gov invests in ME home loans
    4 November 2008
    New switching service implemented
    3 November 2008
    IBM tackles online banking fraud
    3 November 2008
    Major cutbacks for Amex
    3 November 2008
    Crunch stifles SME growth aspirations
    31 October 2008
    Citi drops some mortgage business
    31 October 2008
    Westpac unveils strong profit
    29 October 2008
    East launches 2009 Annual Review
    29 October 2008
    SGB Cash Profit jumps
    29 October 2008
    New MD for Esanda
    27 October 2008
    GE Money cuts business
    27 October 2008
    Gov guarantee now has conditions
    27 October 2008
    WBC/SGB approved on condition
    27 October 2008
    Credit before all else in Equipment Finance
    24 October 2008
    CBA on the up
    More >>
    Friday, 21 November 2008
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